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CUSTOMER SERVICE

At Solenya, we are committed to providing reliable and efficient customer support.

If you have any questions regarding your order, products, or policies, our team is here to assist you. We aim to respond to all inquiries as quickly as possible to ensure a smooth shopping experience.

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Limited support

CONTACT US

The best way to reach us is via email: support@solenya.com

We typically respond within 24–48 hours.

LIVE CHAT

Live chat support may be available during business hours, depending on demand.

If chat is unavailable, please contact us via email and we will assist you as soon as possible.

FREQUENTLY ASKED QUESTIONS

FAQ

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